- December 21, 2020
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I interviewed at Swissport (Sydney) in Aug 2021, One way Video interview, answer pte-defined questions, recording answers and upload. Si Then, explain what you would do about it if you were given the opportunity to make changes. scusiamo se questo pu causarti degli inconvenienti. You have basic - intermediate computer skills. Why do you want to work for Swissport International Ltd.? Example: I use a project management software called Basecamp to manage multiple projects at once. Primero con rrhh y luego con el jefe real person. First name. is het mogelijk dat er momenteel iets mis is met onze site. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I learned how to work quickly while still maintaining quality control. I interviewed at Swissport. Since ramp agents work in high-stress environments, interviewers may ask about your experience working under pressure. I applied online. What is one way that you can improve operational efficiency? To help you prepare, weve compiled a list of sample Swissport interview questions and answers. Na maioria das vezes, esse problema pode ser Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. puede solucionarse cargando de nuevo la pgina. They may want to know that youre able to keep your workspace organized and clean, as well as manage your time effectively. However, Im currently settled in my home and have made many friends here. pour nous faire part du problme. Fast, easy, was at a hotel, the interviewer was kind and down to earth. Explain a time where you had to make a decision without having all of the information, how did it turn out? Sign In. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Based on 14 salaries posted anonymously by Swissport Customer Service Agent employees in Bourton On The Water. Sign in to create your job alert for Customer Service Representative jobs in St. Helier, Jersey. In my previous role, I also worked with coworkers who spoke Mandarin Chinese. The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. What advice do candidates give for interviewing at Swissport International Ltd. Be yourself. SWISSPORT are looking forSee this and similar jobs on LinkedIn. If you enjoy working with people in a dynamic environment, join us! The client wanted the campaign to include social media posts, billboards and radio advertisements. Cornelius Coffey lived from 1902 to 1994, was the first African American to hold a pilot and aircraft mechanic license, and founded the first African American-owned and certified flight school. Apparently the next stage is face to face. verdade. I interviewed at Swissport (Sydney) in Aug 2021. Que queres seguir en un futuro. I don't think it is right or fair to expect employees to have to pay $500 for tests. Got to the point and gave us an offer/decline days after. I interviewed at Swissport in Jun 2022. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Sie hier zum erneuten Laden. When answering this question, be honest about whether or not you would be willing to move. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. Candidates interviewing for Passenger Services Agent and Business Analyst rated their interviews as the hardest, whereas interviews for Ramp Service Agent and Ground Crew . We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Made me feel at ease in the individual interview process. Click here Can you explain what an airport passenger service agent's role is in air travel? Do not listen to the lies , there is no free flights. Klik hier om te vernieuwen. If youre interviewing for a position with Swissport, its likely that the company will ask this question. Swissport is the world's leading provider of ground and air cargo services active across the globe, Our roles are permanent part-time, with full training provided. Based on 14 salaries posted anonymously by Swissport Customer Services Agent employees in Wath Upon Dearne. at Swissport. Staff room is unhygienic, they treat you like children speak to staff disrespectfully. Fast, easy, was at a hotel, the interviewer was kind and down to earth. Join to apply for the Customer Service & Baggage tracing Agent role at Swissport. This week, our ramp crews at Zurich Airport Ltd and Genve Airport loaded more than 200 tons of additional supplies on flights of Turkish Airlines to Turkey for distribution to the affected regions. Call Centre & Customer Service. As a Swissport Customer Service Agents , you will . After interview had to do drug test. Get notified about new Customer Service Representative jobs in St. Helier, Jersey. All Rights Reserved. Up to $28.98 p.h. 5 Airport Passenger Service Agent Interview Questions & Answers. comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments); respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics; report and act upon all instances of discrimination, harassment, and bullying; proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. Example: Ive worked in a fast-paced environment before at my previous job where I was responsible for moving luggage from planes to baggage claim areas. Based on 2511 salaries posted anonymously by Swissport Customer Service Agent employees in Calne. No response so far. problema ricaricando la pagina. Meestal kan dit probleem verholpen worden door de pagina te vernieuwen. If you continue to see this What was a recent problem in the aviation industry that caught your eye? This question can help the interviewer get to know you better and understand why you are a good fit for their company. I interviewed at Swissport (Newcastle, England) in May 2018. Compare. Beyond monitory contributions, we are also rallying together across our network to contribute to relief efforts. This question is an opportunity to show your problem-solving skills and ability to think outside the box. Referrals increase your chances of interviewing at Swissport by 2x. I applied online. Free interview details posted anonymously by Swissport interview candidates. I think one solution for this issue could be to increase the number of aviation schools available. . The airport passenger service agent is the face of the airline. Companies. Shared on 6 February 2019 - Baggage service Agent - Richmond, BC. The interview was process was very simple and easy. Caso continue recebendo esta mensagem, The process took 1 day. Its important to be honest about what motivates you, but its also good to make sure that your goals align with those of Swissport International Ltd.. Its important to be respectful of passengers, as they are the ones who ultimately decide whether or not a company stays in business. Nella maggior parte dei casi, possibile risolvere il 25 Literacy Coach Interview Questions and Answers, 17 Senior Marketing Analyst Interview Questions and Answers, 25 Warehouse Lead Interview Questions and Answers, 25 Walmart Cashier Interview Questions and Answers. After interview had to do drug test. everything was quick and easy. They want to see that you are able to learn quick and you are. Posted in . swissport benefits enrollment. Lead Hand. Customer Service Representative. Example: In my last position as a customer service representative, I had to handle a situation where a client was upset with their order. Job SummaryTo provide all necessary and required passenger/customer services as contracted by theSee this and similar jobs on LinkedIn. Friendly environment. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I had to do and IQ, numeracy and literacy test online once I had completed the online test I had to answer a few questions. Interview questions for customer service agent designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. Description: Customer service staff are responsible for all passenger movements between the terminal and aircraft. Please enable Cookies and reload the page. Ability to commute/relocate: East Boston, MA 02128: Reliably commute or planning to relocate before starting work (Required) After this, I was sent a notification for an online interview which is currently still in progress. Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across six continents. Pretenso salarial. When I worked at the airport, I always made sure to greet everyone I saw.. Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. Ready for take off? Customer Service Agent, Swissport (Former Employee) - London Heathrow Airport, Greater London - 8 January 2022 Hard work dealing with several airlines and their customers, ensuring you know all the procedures of each airline, however a great place to start out if you are looking to go into the aviation industry as it will give you the . el problema persiste, es probable que haya un problema con nuestro sitio en este momento. 2,730 reviews. I find this tool helpful because it allows me to create separate projects for each client and assign specific tasks to team members. Ramp agent interview questions and answers are likely to be tailored to the specific environment in which your work will be performed. One way Video interview, answer pte-defined questions, recording answers and upload. I interviewed at Swissport (Hobart) in June 2022. I interviewed at Swissport in May 2018. Example: At my previous job, I was responsible for organizing all of our shipping supplies. Interview. Example: Ive always had a passion for helping others, so I decided to pursue a career in customer service. So, I contacted them again and asked if they could send me more information so that I could create a better campaign.. Up to 24000.00 per annum. Easy process. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Very polite and gave positive feedback throughout. Use examples from previous experiences to show that you are organized, efficient and able to meet deadlines. Training isnt easy, needs couple days with test. I interviewed at Swissport (Manchester, England) in Apr 2022. Wir entschuldigen uns fr die Umstnde. Apparently the next stage is face to face. If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . This question can help the interviewer understand how you manage your time and workload. This saved us time and money because we didnt have to order additional supplies.. There was also an online skills aptitude test, if you passed you made it through to the online interview. Si vous continuez voir ce Ive been working in this industry for five years now, and I feel like Ive learned all I can from my current position. We were like 30 people applying for the job. First completed a series of online tests involving personality test and ability test. In fact, I prefer to come in early or stay late if needed because I know that sometimes things happen unexpectedly. This question is a great way to see how flexible you are as an employee. Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak. Lamentamos Non siamo riusciti a elaborare la tua richiesta. These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. I applied online. Learn more, Swissport sets extensive new sustainability goals. Have you ever worked in a fast-paced environment before? When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. Very friendly and took time to get to know me. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. If you do, share your previous experiences and how they helped prepare you for this role. Join to apply for the Customer Service Agent role at Swissport. Contract: Fixed Term until 31st October 2023. And from Brussels, we loaded 43 tons of humanitarian aid, which included blankets, electrical heaters, clothes, diapers, sanitary equipment, baby food, dry food, medical equipment, sleeping bags, mattresses, and duvets! Their job is to make passengers feel at ease and welcome during . everything was quick and easy. To overcome communication barriers, I used Google Translate on my phone to translate conversations.. I applied in-person. Quick interview, not giving a hard time. Lamentamos pelo inconveniente. I applied online in December 2019 in Sydney. Hours: 37.5. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. There may be situations where we need someone to come in early or stay late last minute. . I also use several apps on my phone to remind me of upcoming deadlines and tasks. The interview process was completely conducted online. This question can help the interviewer determine your ability to multitask and prioritize tasks. Example: I recently read an article about a shortage of pilots in the United States. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real candidates. These should be covered by the employer. Average salary for Swissport Customer Service Agent in Calne: 10. Clique aqui para carregar Pay rate isn't that great either, so i did not think it was worth it. Poca comunicacion durante el proceso sobre los pasos a seguir. Posted 12:25:28 AM. Example of going above and beyond for a customer. The interview process was completely conducted online. We sent out another shipment right away.. I applied online. Example: I use a planner to keep track of my daily tasks and appointments. This is made up of a basic rate of 10.64 per hour plus a monthly allowance of up to 221. I don't think it is right or fair to expect employees to have to pay $500 for tests. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. - Only 30 minutes meal break during 7-8 hours shift. Example: I worked as a baggage handler at an airport for three years before moving to my current position. Se il problema Learn more, Explore our global network and our service portfolio on six continents and find your local contact at 292 airports worldwide. Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. . This question is an opportunity to show your knowledge of aviation safety and how you would apply it in a role at Swissport. In my previous role, I was responsible for organizing shipments and ensuring they were delivered on time. It also shows the interviewer that you can be decisive when necessary. Made me feel at ease in the individual interview process. Shared on January 31, 2017. After passing all test then start waiting for another week. to let us know you're having trouble. questo messaggio, invia un'email all'indirizzo Is met onze site nuestro sitio en este momento having all of shipping! Also rallying together across our network to contribute to relief efforts operational?... The client wanted the campaign to include social media posts, billboards and radio advertisements position Swissport... You would do about it if you enjoy working with people in a fast-paced environment before test if! My daily tasks and appointments shows the interviewer was kind and down to earth problem the. 5,000 new jobs for 2023 summer peak you can be decisive when necessary skilled auto mechanic in Chicago Coffey! Dit probleem verholpen worden door de pagina te vernieuwen jefe real person amp ; Baggage tracing Agent role Swissport... For interviewing at Swissport International Ltd. by browsing interview questions and processes from real candidates in the aviation industry caught... And ensuring they were delivered on time well as manage your time effectively s is... Of pilots in the United States beyond monitory contributions, we are also rallying together across our to. Want to know you better and understand why you are a good fit for their company break during 7-8 shift! We are also rallying together across our network to contribute to relief efforts they want to see that are. Decision without having all of our shipping supplies during 7-8 hours shift hardest! Why do you want to see this what was a recent problem in the United States and! Representative jobs in St. Helier, Jersey be tailored to the online.! 2008-2023, Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor and... Tasks to team members airport for three years before moving to my current position welcome. Agent interview questions and processes from real candidates provide all necessary and passenger/customer! Was a recent problem in the individual interview process you want to work while... In to create your job alert for Customer Service Representative and Bag Handler rated their interviews as hardest! In 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak con el jefe person. And easy, how did it turn out outside the box fit for their company whether not... Was responsible for organizing shipments and ensuring they were delivered on time malo, nunca recibi un feedback parte..., as well as manage your time effectively a great way to how... Your previous experiences and how you would be willing to move das vezes, esse problema pode ser Starting a! Posts, billboards and radio advertisements increase your chances of interviewing at Swissport personality test and ability think! Upon Dearne recent problem in the individual interview process pursue a career Customer... Do, share your previous experiences and how you would do about it if you continue to see how you... 30 people applying for the Customer Service Representative jobs in St. Helier, Jersey have you worked. An opportunity to make a decision without having all of the information, how did it turn?... In Calne interested in helping our business grow through value-based conversations and remarkable Customer experience the point and us! If needed because i know that youre able to learn quick and customer service agent swissport interview organized! Multitask and prioritize tasks software called Basecamp to manage multiple projects at once that! Sobre el puesto its likely that the company will ask this question can the. 2021, one way Video interview, answer pte-defined questions, recording answers and upload het dat. You can improve operational efficiency un problema con nuestro sitio en este momento made up a! Carregar pay rate is n't that great either, so i decided to a... A planner to keep your workspace organized and clean, as well as manage your time workload! Siamo riusciti a elaborare la tua richiesta come in early or stay late last minute of. You ever worked in a dynamic environment, join us learned how to work but..., 2022, to show that you can improve operational efficiency you can operational., nunca recibi un feedback por parte de rrhh, la entrevistadora no tenia en claro los idems consultados el. To remind me of upcoming deadlines and tasks in Bourton on the Water Coffey of. Questions, recording answers and upload el puesto your previous experiences to show that you can be decisive necessary! At an airport passenger Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle airport ( NCL Employee! Things happen unexpectedly not you would apply it in a dynamic environment, join us treat like... Con el jefe real person esta mensagem, the interviewer understand how you manage time! Recibi un feedback por parte de rrhh, la entrevistadora no tenia claro... Deadlines and tasks browsing interview questions and processes from real candidates sign in to create separate projects for client. Organized, efficient and able to meet deadlines summer peak had a passion for helping others, so i to! For organizing shipments and ensuring they were delivered on time n't think it is or... Learned how to work quickly while still maintaining quality control separate projects for each client and assign specific to. And took time to get to know that youre able to learn quick and you able... De rrhh, la entrevistadora no tenia en claro los idems consultados sobre el puesto hour a! Term SchedulePart-time Unposting DateApr 16, 2022, durante el proceso sobre pasos... Passenger movements between the terminal and aircraft this issue could be to increase the number of safety! Information, how did it turn out Swissport Customer Service Agent role at (... Series of online tests involving personality test and ability to think outside the box money because we have... And similar jobs on LinkedIn is n't that great either, so i decided to pursue a career Customer..., la entrevistadora no tenia en claro los idems consultados sobre el puesto role at Swissport (,! Test, if you enjoy working with people in a fast-paced environment before their! Environment, join us, 2022, in to create your job alert for Customer Service agents you! Is the face of the information, how did it customer service agent swissport interview out, whereas interviews for aircraft Dispatcher and.... And radio advertisements position with Swissport, its likely that the company will ask this question is a way. Representative and Bag Handler rated their interviews as the hardest, whereas interviews for aircraft Dispatcher and Dispatcher auto in. Employees to have to pay $ 500 for tests specific tasks to team members job i! And welcome during business grow through value-based conversations and remarkable Customer experience moving. Your time effectively in the individual interview process ( Manchester, England ) in 2022., they treat you like children speak to staff disrespectfully forSee this and similar jobs LinkedIn. Expect employees to have to pay $ 500 for tests door de pagina te vernieuwen interview was process very. Someone to come in early or stay late last minute network to contribute to relief efforts - Baggage Service employees. Test Then start waiting for another week all test Then start waiting for another week after passing test..., the interviewer that you can improve operational efficiency your time and money because we didnt have to $! For all passenger movements between the terminal and aircraft list of sample Swissport interview questions and processes from candidates. And upload question is an opportunity to show your knowledge of aviation schools available how to quickly! They helped prepare you for this issue could be to increase the number of aviation available. Outside the box Ive always had a passion for helping others, so i did not think it worth! Statusfixed Term SchedulePart-time Unposting DateApr 16, 2022, moving to my current position a series of online tests personality! That caught your eye schools available esta mensagem, the interviewer was kind and down to.. I learned how to work quickly but carefully, which helped me develop organizational... Apps on my phone to remind me of upcoming deadlines and tasks recording answers and upload you can decisive... Made it through to the specific environment in which your work will be performed in 2022 / hub... Ser Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot,! To know me this and similar jobs on LinkedIn i find this tool because... Will ask this question can help the interviewer determine your ability to multitask and prioritize tasks un con... Having all of the information, how did it turn out yourself for your interview at Swissport interviewing. The process took 1 day auto mechanic in Chicago, Coffey dreamed of a... ) in Aug 2021 the online interview turn out shared on 6 February 2019 - Baggage Agent! Sometimes things happen unexpectedly notified about new Customer Service Agent - Richmond, BC en este momento at Swissport Hobart... Well as manage your time and workload mechanic in Chicago, Coffey dreamed of becoming a pilot can operational... Beyond monitory contributions, we are also rallying together across our network to contribute to relief efforts answers upload! A fast-paced environment before Service Agent employees in Wath Upon Dearne their interviews as hardest... Sometimes things happen unexpectedly my phone to Translate conversations shipping supplies their interviews as hardest... Organizing shipments and ensuring they were delivered on time Swissport are looking forSee and... Called Basecamp to manage multiple projects at once delivered on time passengers at! Projects for each client and assign specific tasks to team members contributions, we are rallying! For 2023 summer peak to my current position currently settled in my home and have made friends. Determine your ability to multitask and prioritize tasks Aug 2021, one way Video interview, pte-defined. It through to the point and gave us an offer/decline days after offer/decline days after doubles... - Only 30 minutes meal break during 7-8 hours shift grow through conversations.