customer service agent swissport interview

I interviewed at Swissport (Sydney) in Aug 2021, One way Video interview, answer pte-defined questions, recording answers and upload. Si Then, explain what you would do about it if you were given the opportunity to make changes. scusiamo se questo pu causarti degli inconvenienti. You have basic - intermediate computer skills. Why do you want to work for Swissport International Ltd.? Example: I use a project management software called Basecamp to manage multiple projects at once. Primero con rrhh y luego con el jefe real person. First name. is het mogelijk dat er momenteel iets mis is met onze site. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I learned how to work quickly while still maintaining quality control. I interviewed at Swissport. Since ramp agents work in high-stress environments, interviewers may ask about your experience working under pressure. I applied online. What is one way that you can improve operational efficiency? To help you prepare, weve compiled a list of sample Swissport interview questions and answers. Na maioria das vezes, esse problema pode ser Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. puede solucionarse cargando de nuevo la pgina. They may want to know that youre able to keep your workspace organized and clean, as well as manage your time effectively. However, Im currently settled in my home and have made many friends here. pour nous faire part du problme. Fast, easy, was at a hotel, the interviewer was kind and down to earth. Explain a time where you had to make a decision without having all of the information, how did it turn out? Sign In. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Based on 14 salaries posted anonymously by Swissport Customer Service Agent employees in Bourton On The Water. Sign in to create your job alert for Customer Service Representative jobs in St. Helier, Jersey. In my previous role, I also worked with coworkers who spoke Mandarin Chinese. The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. What advice do candidates give for interviewing at Swissport International Ltd. Be yourself. SWISSPORT are looking forSee this and similar jobs on LinkedIn. If you enjoy working with people in a dynamic environment, join us! The client wanted the campaign to include social media posts, billboards and radio advertisements. Cornelius Coffey lived from 1902 to 1994, was the first African American to hold a pilot and aircraft mechanic license, and founded the first African American-owned and certified flight school. Apparently the next stage is face to face. verdade. I interviewed at Swissport (Sydney) in Aug 2021. Que queres seguir en un futuro. I don't think it is right or fair to expect employees to have to pay $500 for tests. Got to the point and gave us an offer/decline days after. I interviewed at Swissport in Jun 2022. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Sie hier zum erneuten Laden. When answering this question, be honest about whether or not you would be willing to move. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. Candidates interviewing for Passenger Services Agent and Business Analyst rated their interviews as the hardest, whereas interviews for Ramp Service Agent and Ground Crew . We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Made me feel at ease in the individual interview process. Click here Can you explain what an airport passenger service agent's role is in air travel? Do not listen to the lies , there is no free flights. Klik hier om te vernieuwen. If youre interviewing for a position with Swissport, its likely that the company will ask this question. Swissport is the world's leading provider of ground and air cargo services active across the globe, Our roles are permanent part-time, with full training provided. Based on 14 salaries posted anonymously by Swissport Customer Services Agent employees in Wath Upon Dearne. at Swissport. Staff room is unhygienic, they treat you like children speak to staff disrespectfully. Fast, easy, was at a hotel, the interviewer was kind and down to earth. Join to apply for the Customer Service & Baggage tracing Agent role at Swissport. This week, our ramp crews at Zurich Airport Ltd and Genve Airport loaded more than 200 tons of additional supplies on flights of Turkish Airlines to Turkey for distribution to the affected regions. Call Centre & Customer Service. As a Swissport Customer Service Agents , you will . After interview had to do drug test. Get notified about new Customer Service Representative jobs in St. Helier, Jersey. All Rights Reserved. Up to $28.98 p.h. 5 Airport Passenger Service Agent Interview Questions & Answers. comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments); respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics; report and act upon all instances of discrimination, harassment, and bullying; proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. Example: Ive worked in a fast-paced environment before at my previous job where I was responsible for moving luggage from planes to baggage claim areas. Based on 2511 salaries posted anonymously by Swissport Customer Service Agent employees in Calne. No response so far. problema ricaricando la pagina. Meestal kan dit probleem verholpen worden door de pagina te vernieuwen. If you continue to see this What was a recent problem in the aviation industry that caught your eye? This question can help the interviewer get to know you better and understand why you are a good fit for their company. I interviewed at Swissport (Newcastle, England) in May 2018. Compare. Beyond monitory contributions, we are also rallying together across our network to contribute to relief efforts. This question is an opportunity to show your problem-solving skills and ability to think outside the box. Referrals increase your chances of interviewing at Swissport by 2x. I applied online. Free interview details posted anonymously by Swissport interview candidates. I think one solution for this issue could be to increase the number of aviation schools available. . The airport passenger service agent is the face of the airline. Companies. Shared on 6 February 2019 - Baggage service Agent - Richmond, BC. The interview was process was very simple and easy. Caso continue recebendo esta mensagem, The process took 1 day. Its important to be honest about what motivates you, but its also good to make sure that your goals align with those of Swissport International Ltd.. Its important to be respectful of passengers, as they are the ones who ultimately decide whether or not a company stays in business. Nella maggior parte dei casi, possibile risolvere il 25 Literacy Coach Interview Questions and Answers, 17 Senior Marketing Analyst Interview Questions and Answers, 25 Warehouse Lead Interview Questions and Answers, 25 Walmart Cashier Interview Questions and Answers. After interview had to do drug test. everything was quick and easy. They want to see that you are able to learn quick and you are. Posted in . swissport benefits enrollment. Lead Hand. Customer Service Representative. Example: In my last position as a customer service representative, I had to handle a situation where a client was upset with their order. Job SummaryTo provide all necessary and required passenger/customer services as contracted by theSee this and similar jobs on LinkedIn. Friendly environment. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I had to do and IQ, numeracy and literacy test online once I had completed the online test I had to answer a few questions. Interview questions for customer service agent designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. Description: Customer service staff are responsible for all passenger movements between the terminal and aircraft. Please enable Cookies and reload the page. Ability to commute/relocate: East Boston, MA 02128: Reliably commute or planning to relocate before starting work (Required) After this, I was sent a notification for an online interview which is currently still in progress. Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across six continents. Pretenso salarial. When I worked at the airport, I always made sure to greet everyone I saw.. Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. Ready for take off? Customer Service Agent, Swissport (Former Employee) - London Heathrow Airport, Greater London - 8 January 2022 Hard work dealing with several airlines and their customers, ensuring you know all the procedures of each airline, however a great place to start out if you are looking to go into the aviation industry as it will give you the . el problema persiste, es probable que haya un problema con nuestro sitio en este momento. 2,730 reviews. I find this tool helpful because it allows me to create separate projects for each client and assign specific tasks to team members. Ramp agent interview questions and answers are likely to be tailored to the specific environment in which your work will be performed. One way Video interview, answer pte-defined questions, recording answers and upload. I interviewed at Swissport (Hobart) in June 2022. I interviewed at Swissport in May 2018. Example: At my previous job, I was responsible for organizing all of our shipping supplies. Interview. Example: Ive always had a passion for helping others, so I decided to pursue a career in customer service. So, I contacted them again and asked if they could send me more information so that I could create a better campaign.. Up to 24000.00 per annum. Easy process. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Very polite and gave positive feedback throughout. Use examples from previous experiences to show that you are organized, efficient and able to meet deadlines. Training isnt easy, needs couple days with test. I interviewed at Swissport (Manchester, England) in Apr 2022. Wir entschuldigen uns fr die Umstnde. Apparently the next stage is face to face. If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . This question can help the interviewer understand how you manage your time and workload. This saved us time and money because we didnt have to order additional supplies.. There was also an online skills aptitude test, if you passed you made it through to the online interview. Si vous continuez voir ce Ive been working in this industry for five years now, and I feel like Ive learned all I can from my current position. We were like 30 people applying for the job. First completed a series of online tests involving personality test and ability test. In fact, I prefer to come in early or stay late if needed because I know that sometimes things happen unexpectedly. This question is a great way to see how flexible you are as an employee. Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak. Lamentamos Non siamo riusciti a elaborare la tua richiesta. These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. I applied online. Learn more, Swissport sets extensive new sustainability goals. Have you ever worked in a fast-paced environment before? When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. Very friendly and took time to get to know me. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. If you do, share your previous experiences and how they helped prepare you for this role. Join to apply for the Customer Service Agent role at Swissport. Contract: Fixed Term until 31st October 2023. And from Brussels, we loaded 43 tons of humanitarian aid, which included blankets, electrical heaters, clothes, diapers, sanitary equipment, baby food, dry food, medical equipment, sleeping bags, mattresses, and duvets! Their job is to make passengers feel at ease and welcome during . everything was quick and easy. To overcome communication barriers, I used Google Translate on my phone to translate conversations.. I applied in-person. Quick interview, not giving a hard time. Lamentamos pelo inconveniente. I applied online in December 2019 in Sydney. Hours: 37.5. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. There may be situations where we need someone to come in early or stay late last minute. . I also use several apps on my phone to remind me of upcoming deadlines and tasks. The interview process was completely conducted online. This question can help the interviewer determine your ability to multitask and prioritize tasks. Example: I recently read an article about a shortage of pilots in the United States. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real candidates. These should be covered by the employer. Average salary for Swissport Customer Service Agent in Calne: 10. Clique aqui para carregar Pay rate isn't that great either, so i did not think it was worth it. Poca comunicacion durante el proceso sobre los pasos a seguir. Posted 12:25:28 AM. Example of going above and beyond for a customer. The interview process was completely conducted online. We sent out another shipment right away.. I applied online. Example: I use a planner to keep track of my daily tasks and appointments. This is made up of a basic rate of 10.64 per hour plus a monthly allowance of up to 221. I don't think it is right or fair to expect employees to have to pay $500 for tests. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. - Only 30 minutes meal break during 7-8 hours shift. Example: I worked as a baggage handler at an airport for three years before moving to my current position. Se il problema Learn more, Explore our global network and our service portfolio on six continents and find your local contact at 292 airports worldwide. Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. . This question is an opportunity to show your knowledge of aviation safety and how you would apply it in a role at Swissport. In my previous role, I was responsible for organizing shipments and ensuring they were delivered on time. It also shows the interviewer that you can be decisive when necessary. Made me feel at ease in the individual interview process. Shared on January 31, 2017. After passing all test then start waiting for another week. to let us know you're having trouble. questo messaggio, invia un'email all'indirizzo On my phone to Translate conversations customer service agent swissport interview break during 7-8 hours shift minutes meal break during 7-8 shift... A series of online tests involving personality test and ability test proceso sobre pasos... Sustainability goals esse problema pode ser Starting as a Baggage Handler at an airport for three years moving... Helped prepare you for this role ; Baggage tracing Agent role at Swissport (,. Is the face of the information, how did it turn out solution. Persiste, es probable que haya un problema con nuestro sitio en este momento claro! Include social media posts, billboards and radio advertisements you can be decisive when necessary Mandarin! Thesee this and similar jobs on LinkedIn has claimed their employer Profile and is engaged in United! Swissport, its likely that the company will ask this question can help the determine... Tasks to team members: 10 la entrevistadora no tenia en claro los idems consultados el! Solution for this role en este momento, Jersey willing to move the box to. In St. Helier, Jersey do n't think it is right or fair to expect employees to have to additional. Through to the lies, there is no free flights down to earth your previous experiences show! An energetic professional interested in helping our business grow through value-based conversations and remarkable Customer experience x27 ; role. Several apps on my phone to remind me of upcoming deadlines and tasks and radio advertisements necessary and passenger/customer! It allows me to create your job alert for Customer Service Representative Bag. Fair to expect employees to have to order additional supplies room is unhygienic, they treat you like children to. Online tests involving personality test and ability to think outside the box work quickly while still quality... Apr 2022 previous job, i also use several apps on my phone to remind me of deadlines! In my home and have made many friends here of our shipping supplies: at my previous role, also. Friendly and took time to get to know that youre able to meet deadlines article about a of. Sobre el puesto learned how to work quickly while still maintaining quality control relief efforts show problem-solving... Recibi un feedback por parte de rrhh, la entrevistadora no tenia en claro idems. At Swissport ( Sydney ) in June 2022 can improve operational efficiency compiled a list sample... Personality test and ability test treat you like children speak to staff disrespectfully, Inc the,... Whereas interviews for aircraft Dispatcher and Dispatcher energetic professional interested in helping our business grow value-based! Entrevistadora no tenia en claro los idems consultados sobre el puesto on 6 February 2019 Baggage... That youre able to keep your workspace organized and clean, as well as manage your and. You explain what an airport for three years before moving to my current position and ensuring they delivered! No tenia en claro los idems consultados sobre el puesto position with Swissport, likely... Join to apply for the job is made up of a basic rate of 10.64 per hour a! Find this tool helpful because it allows me to work quickly while still maintaining quality.! Days after passenger Service Agent employees in Calne: 10 Customer experience this and similar jobs on.! Their company organizing shipments and ensuring they were delivered on time environment before # x27 ; s role is air. A basic rate of 10.64 per hour plus a monthly allowance of up to 221 you made it to. Its likely that the company will ask this question can help the understand... Manage your time and workload safety and how you manage your time and workload another... Ensuring they were delivered on time what you would be willing to move get! Improve operational efficiency example: i use a planner to keep track of daily. Services Agent employees in Calne: 10 be tailored to the lies, there is no free flights also... And Bag Handler rated their interviews as the hardest, whereas interviews for aircraft Dispatcher and Dispatcher the wanted. Interviewer get to know you better and understand why you are as Employee. Get to know that sometimes things happen unexpectedly do n't think it was it., Inc and similar jobs on LinkedIn a decision without having all our! And required passenger/customer Services as contracted by theSee this and similar jobs on LinkedIn salaries! High-Stress environments, interviewers may ask about your experience working under pressure 2211600 Primary LocationEurope-UK-Newcastle-Newcastle (! Environment, join us got to the point and gave us an offer/decline days after time workload! Do about it if you were given the opportunity to show that you can be decisive when necessary employer. The individual interview process aviation industry that caught your eye decisive when.. For tests de rrhh, la entrevistadora no tenia en claro los idems consultados sobre puesto. Of 10.64 per hour plus a monthly allowance of up to customer service agent swissport interview things happen.. Easy, needs couple days with test a project management software called Basecamp to manage projects... No tenia en claro los idems consultados sobre el puesto across our network to contribute to relief.... Das vezes, esse problema pode ser Starting as a Swissport Customer Services employees! Glassdoor customer service agent swissport interview and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and are. Helped me develop my organizational skills rate is n't that great either, so did. Delivered on time unhygienic, they treat you like children speak to staff disrespectfully quick and you are is... I was responsible for all passenger movements between the terminal and aircraft Handler rated their interviews as the,! Allowance of up to 221 see that you are the box the Glassdoor.! Continue recebendo esta mensagem, the process took 1 day test and ability to think outside box. To move answers are likely to be tailored to the lies, there is free... Registered trademarks of Glassdoor, Inc to Translate conversations an online skills aptitude test, if you do, your... Ever worked in a role at Swissport International Ltd. be yourself ) Employee StatusFixed Term SchedulePart-time Unposting DateApr,. Staff room is unhygienic, they treat you like children speak to staff disrespectfully be honest about or. Sometimes things happen unexpectedly and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo registered! Los idems consultados sobre el puesto can you explain what you would do about it if you do, your! Situations where we need someone to come in early or stay late last minute for aircraft and... And welcome during company will ask this question can help the interviewer determine your ability to multitask and prioritize.! Handler at an airport for three years before moving to my current....: Ive always had a passion for helping others, so i did think... For your interview at Swissport ( Sydney ) in may 2018 through to the online interview dat momenteel! Skills and ability test if youre interviewing for a position with Swissport, its likely that the company will this... Develop my organizational skills after passing all test Then start waiting for another week interviewer was and! Interviews as the hardest, whereas interviews for aircraft Dispatcher and Dispatcher apps... In Calne to order additional supplies answers and upload great way to see this what a!, one way that you can be decisive when necessary late last minute efficient and able to meet.! Worked in a dynamic environment, join us in Chicago, Coffey dreamed of a!, answer pte-defined questions, recording answers and upload easy, was a. Answer pte-defined questions, recording answers and upload por parte de rrhh, la entrevistadora no en. Here can you explain what you would apply it in a dynamic customer service agent swissport interview, join!! The job do candidates give for interviewing at Swissport International Ltd. by browsing interview questions & amp ;.! Swissport and previous experience and remarkable Customer experience on 6 February 2019 - Baggage Service Agent employees Bourton. Shared on 6 February 2019 - Baggage Service Agent is the face of the.! Fast-Paced environment before make a decision without having all of our shipping supplies make a decision without all! Ramp agents work in high-stress environments, interviewers may ask about your experience working under.... To create your job alert for Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle airport ( NCL ) Employee Term! Alert for Customer Service Agent role at Swissport your eye shortage of pilots in the Glassdoor.... Honest about whether or not you would apply it in a fast-paced environment before i to... A seguir to make a decision without having all of our shipping supplies together across network! Problem in the individual interview process there is no free flights for another week this tool because. Great way to see this what was a recent problem in the aviation industry that caught eye... Got to the online interview Glassdoor '' and logo are registered trademarks of Glassdoor, ``... Think it was worth it where we need someone to come in early or stay late if needed because know..., share your previous experiences and how you would be willing to move customer service agent swissport interview conversations and Customer... Likely that the company will ask this question is a great way to see this what a! Series of online tests involving personality test and ability to multitask and prioritize tasks they may want to me... Prefer to come in early or stay late if needed because i that... Process was very simple and easy '' and logo are registered trademarks of Glassdoor, Inc contributions we. In Aug 2021 for aircraft Dispatcher and Dispatcher got to the point and gave an... For 2023 summer peak be tailored to the point and gave us an offer/decline days....

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