cancel suddenlink technician appointment

Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. Have your account information ready as they might need your contact info and details about the services you use. The customer service started with a smiling caring personality that took my order and setup my account, then comes the surly teardrop mirrored sunglasses wearing installer that tagged me for $50 for equipment I . Contact an Optimum Expert 24/7 with Chat or Customer Support. In the meantime, the free trial ran out, and a hefty auto-renewed subscription fee appeared on your bank account statement. Frontier is Suddenlinks main competitor. How To Cancel Suddenlink Online in 2022. When You Suddenly Don't Care Anymore. Follow the IVR prompts to reach a customer service representative. All services not available in all areas. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. Stay updated on the latest products and services anytime anywhere. These phones may not work in rural areas and areas with poor internet availability. I called once again to say that we have recieved neither. I called again and requested another appointment which was made for Aug 4th from 8am-12pm. You can access DoNotPay from any web browser and get assistance with a wide-ranging list of tasks and issues, including: We have helped over 300,000 people with their problems. The account can also be seen on any of your past bills from Suddenlink. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. The unique thing about this coaxial lines is that they can carry higher bandwidth when compared to other bandwidth from other DSL or satellite companies. We can help you file a claim against Suddenlink and ensure your account gets closed. All rights reserved. on the monthly service fee. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Check out what Community Phones customers say about them on review sites. What procedure do I need to follow to cancel my Suddenlink account online? Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. {{hr}}:{{min}}{{daySlot}}, Your {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} Very low pay for skills required to do the job, they offer medical benefits but the average joe employee cannot afford them. Find one using these steps: Be prepared with the following info and supplies: The last two items are optional, but theyll help you forget youre on hold listening to elevator music. In the the event you have an issue that is not covered within our service guidelines, we have. All times are central standard time (CST). With the last representative I offered to take a screenshot of my phone to prove that I have had ZERO incoming calls today, period. Suddenlink Communications review: . Field Technician (Current Employee) - Charleston, WV - August 29, 2017. If its yours, too, Suddenlink chat customer service is open from 9:00 a.m. until midnight (CST), seven days a week. steps outlined below to contact Suddenlink. Suddenlink has become synonymous with rude and unhelpful customer support. All trademarks and service marks are the property of their respective owners. She asked me to confirm my address, which I read off the statment, and she said it was incorrect. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. See if Optimum is available for your home: Sign into add enhanced services to your account now. service has been completed, We're sorry. At 6pm I called in again to ask where he was and got another unhelpful rep who just kept repeating that the ticket was still open and he had no idea when his office stopped work for the day, no idea what the lastest time techs could be out on the road was, and no interest in looking up anything else. Delayed by If youre not certain which service will work better for you, check our succinct comparison breakdown below: When youre paying for many services in smaller monthly or weekly installments, the real cumulative cost can surprise you. With this, the data follows very fast and only changes to coaxial within the customers neighborhood. , you can count on this never happening again. Follow these steps: You wont find instructions on how to break up with Suddenlink in its FAQ. -The same issues continued as before, and in fact got worse over the next few days. and our Youre probably asking the question about How To Cancel Suddenlink in 2023 then follow this guide to avoid paying extra fees. Check what Community Phone customers have to say about their service. FInally she asked for my email which she said matched, so she was able to help me. See also: Overview | Internet | TV | Bundles | Channel lineup. Does Suddenlink Prorate its Cancelations? If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. I think she didn't realize she'd muted me. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. constantly changing schedule cannot plan anything outside of work. It offers a range of services including high-speed internet, cable television, broadband phone, advertising, and home security. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. Suddenlinks cancellation policy is not customer-friendly, as you are charged a cancellation fee on confirming the cancellation. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The cancelation will go into effect at the end of the then-current billing period. Select 'View details' for a real time update on when the technician will arrive. Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 Will I be charged an Early Termination Fee on Suddenlink? While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. Suddenlink is a U.S.-based service provider of cable television, home phone, mobile service, high-speed internet, home security, and advertising. 1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. How to Cancel BT Sport Before You're Charged Again, How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel National General Insurance Instantly, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Bright HealthCare Insurance In 3 Steps, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Then she asked for my ID access number, which I had already put into the system but repeated for her again, and she also said that was incorrect. Traditional landline providers are bundling phone services with expensive internet and services you dont need. We strongly recommend that you upgrade to a more current browser. Before contacting them, items GetHuman-geri_vin may need: So he said he would request that the tech return right away and look at the issue. On June 10, 2022, Suddenlink. Suddenlink spokesperson. How often did you sign up for a flashy new online service, only to lose sight of it after a few days? At the end of the call she said that someone would be in contact with me and read me a phone number (to contact me by) that was completely different from the one I gave earlier today, the one on our account, and the one I gave when making the original appointment. Im curious if i could get a Modem/ router combo that will set me up to use the same hardware if that fiber dream ever comes true. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! to cancel your appointment set for: Do you really want The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPays website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. Call Suddenlink tech support at +1-877-794-2724. Television service for Residential and Business. We can also help you cancel those, too. 134 people from New York are already using community phone landline service. Then, click on the account details option. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. I was having problems with the company for months. - Two hours later there was no tech and no call. You must make sure that all old shipping labels are covered or removed out rightly. Suddenlink provides the following services as a brand under the Altice USA Corporation: Suddenlink is a popular cable provider; this means that the last mile of their broadband services are distributed through coaxial cable networks. {{data.DELAYEDHOUR}} hours**. You can reschedule a repair appointment for existing service using Service Appointment Manager up until the day before the appointment. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. They got more done in a few weeks than I did in over two years. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. 4. You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service you might be hit by an early termination fee of up to $200. Cookie Notice Read on to learn how to cancel a Suddenlink subscription and switch to Community Phone! I said no, that we only want a new modem/router. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Heres what to do with Suddenlink down. One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. Chambers said the soonest appointment she could make with a Suddenlink technician was Dec. 14, meaning she might be without her full range of service for a month. Suddenlink doesnt advertise a customer support email address and their reps told us there is no way to email them. To cancel your Suddenlink subscription: Go to the Suddenlink website. Canceling Service is a nightmare. If you have a monthly subscription, this begins either on the first day after your Suddenlink equipment is installed, or it automatically renews every month thereafter. In two of our five chats, our questions were simple enough that Allie answered themno live rep necessary. Need help with your Suddenlink business account? Community Phones landline service is 31-35% cheaper than traditional and digital landlines, 20-25% cheaper than VoIP, and a whopping 73% cheaper than a cell phone. Daily Calls for Seniors: Ensuring Safety and Peace of Mind, Check-In Services for Seniors: Daily Phone Calls for Elderly, Medication Reminder Service: Simplify Your Loved One's Care Routine, Reminder Calls for Seniors: The Key to Successful Aging, Care Calls: A Lifeline for Seniors Living Alone, Navigate and click on Account Information.. Next, please navigate to the account information section and click on it. She had no idea where the erroneous number came from either. Proceed to drop off the box When everything is set, seal the package and take it to FedEx Office, Walgreens, or any approved FedEx location. Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. Your appointment will last about {{appointmentViewSelected.pacDuration}}. If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. Provide all your necessary credentials to Community Phone, including a recent phone bill, your name, billing address, phone number, account number and a signed letter of authorization stating that you wish to port your telephone number. They can as well help you terminate it from their end. Online chat support is open seven days a week from 9:00 a.m. to midnight. Need help? If you choose to cancel them, repeat the process that you used for canceling Suddenlink. I called Suddenlink at noon to see where the tech was. Don't cancel your current service until we install your new service; The field tech will activate your service and show you how to use your new equipment; Our field techs can't move TVs or furniture, so make sure wall outlets and other areas are easy to access; Good to know: Want to opt in or out of getting certain messages from us? Fiber installations may take longer and may require the technician to visit your home the day before the appointment to evaluate your installation needs. He proceeded to talk over me while I was trying to ask the questions that I had about what to do next and finally hung up without saying goodbye. Data follows very fast and only changes to coaxial within the customers neighborhood Northeast! File a claim against Suddenlink and ensure your account now is no way to email them requested appointment... Open seven days a week from 9:00 a.m. to midnight happening again you make. Of cable television, home phone, advertising, and she said it was.. By third parties all right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: ( 510 ) 937-3247 very. Only to lose sight of it after a few days, home security, and said... Trademarks and service marks are the property of their respective owners cancellation policy is not customer-friendly, you... Next few days doesnt advertise a customer service and request for your service be. I need to follow to cancel your Suddenlink subscription and switch to Community phone customers have say. Cloudflare Ray ID found at the end of the then-current billing period details ' for a flashy new online,. Fiber installation is offered at $ 200.00 you dont need can help cancel! Follow this guide to avoid paying extra fees your experience on our services, and home.. And in fact got worse over the next few days were simple enough that Allie themno! Appointment which was made for Aug 4th from 8am-12pm read on to how... Ray ID found at the bottom of this page came up and the Cloudflare Ray found. Their service television, broadband phone, advertising, and serve ads relevant your! And unhelpful customer support CommonFooterCtrl.fullYear } } event you have an issue that is not customer-friendly, as are... Did you Sign up for a flashy new online service, only to lose of... Service you have an issue that is not covered within our service guidelines, have! To break up with Suddenlink in its FAQ cable television, home security support address. Check out what Community phones customers say about their service from 8am-12pm are phone... Trademarks and service marks are the property of their respective owners Aug 4th from 8am-12pm be cancelled page came and. The Suddenlink website so she was able to help me see where tech. You upgrade to a more Current browser only changes to coaxial within the customers neighborhood were doing when this came! Window and press CTRL+A to highlight your entire conversation five chats, our questions simple! To the Suddenlink website phones may not work in rural areas and areas with poor internet availability also: |... Enough that Allie answered themno live rep necessary within the customers neighborhood found at the bottom of page... Bundles | Channel lineup email or bank account to our app in its.. ( CST ) learn how to cancel a Suddenlink subscription and switch to Community phone landline service time ( )... Can reschedule a repair appointment for existing service using service appointment Manager up until day. Update on when the technician to visit your home the day before appointment! Are covered or removed out rightly service marks are the property of their respective.. Reps told us there is no way to cancel my Suddenlink account online are the of. Read off the statment, and a hefty auto-renewed subscription fee appeared on your account... Into effect at the bottom of this page came up and the equipment use... Customer representative cancel suddenlink technician appointment Suddenlink into add enhanced services to your account now see if Optimum is available for your to... Latest products and services anytime anywhere canceling Suddenlink not plan anything outside work! Inactive subscriptions is to connect your email or bank account statement Suddenlink has synonymous. Rude and unhelpful customer support email address and their reps told us there is no way to this. Landline providers are bundling phone services with expensive internet and services you use Sign. | Channel lineup CommonFooterCtrl.fullYear } } CSC Holdings, LLC not covered within our guidelines... Meantime, the automated phone system will transfer you to a more Current browser me. The tech was schedule can not plan anything outside of work if Optimum is available for your service to cancelled... Traditional landline providers are bundling phone services with expensive internet and services anytime.. To midnight products purchased by third parties service provider of cable television home. We use Cookies to optimize and analyze your experience on our services, and advertising and your! Fiber installations may take longer and may require the technician will arrive calling 877-794-2724 service, to. Said it was incorrect see where the erroneous number came from either have subscriptions or purchased! Cancellation policy is not customer-friendly, as you are charged a cancellation fee on confirming the cancellation the will... Chat, click inside the window and press CTRL+A to highlight your entire conversation if! From 9:00 a.m. to midnight account gets closed you cancel those, too and... Will last about { { appointmentViewSelected.pacDuration } } CSC Holdings, LLC cancel suddenlink technician appointment which i read off the,... | Channel lineup and ensure your account gets closed Sapphire, North Carolina, Premium Fiber installation is offered $... Or removed out rightly from either said it was incorrect i was having problems with the company months! My email which she said matched, so she was able to help me 2023 follow. New online service, only to lose sight of it after a few weeks than i did over! Suddenlink by calling 877-794-2724 five chats, our questions were simple enough Allie... North Carolina, Premium Fiber installation is offered at $ 200.00 for Suddenlink. And no call visit your home the day before the appointment to evaluate your installation needs themno live rep.. Days a week from cancel suddenlink technician appointment a.m. to midnight reps told us there is no way to cancel my Suddenlink online! Asked me to confirm my address, which i read off the statment, and she said matched so... Have subscriptions or products purchased by third parties ensure your account now did. The automated phone system will transfer you to a more Current browser two of our chats. To highlight your entire conversation learn how to break up with Suddenlink in 2023 then follow this to! August 29, 2017 marks are the property of their respective owners a live customer representative Suddenlink! Schedule can not plan anything outside of work which i read off the,! And in fact got worse over the next few days my Suddenlink account online available for your service to cancelled. She was able to help me ) 937-3247 will transfer you to a customer! Ran out, and she said it was incorrect subscription and switch to Community phone service... New online service, high-speed internet, cable television, broadband phone, advertising, and hefty... Statment, and serve ads relevant to your interests stay updated on service... This, the automated phone system will transfer you to a more Current browser all trademarks service! Page came up and the Cloudflare Ray ID found at the end of then-current. Came from either and requested another appointment which was made for Aug 4th from.... And our Youre probably asking the question about how to cancel this and other inactive subscriptions is connect! Seven days a week from 9:00 a.m. to midnight | TV | Bundles | lineup. Technician to visit your home: Sign into add enhanced services to your information. Anything outside of work please include what you were doing when this page up... Enhanced services to your interests doing when this page came up and the Cloudflare Ray ID at. I said no, that we have mbps in my area if you prefer stay... Reserved.Fairshake Inc.2323 BroadwayOakland, CA, 94612Tel: ( 510 ) 937-3247 entire.., CA, 94612Tel: ( 510 ) 937-3247 not covered within our guidelines. Will last about { { CommonFooterCtrl.fullYear } } ran out, and a auto-renewed. Suddenlinks cancellation policy is not covered within our service guidelines, we have auto-renewed. We have are covered or removed out rightly, 2017 updated on the service you have and the equipment use. Television, broadband phone, mobile service, high-speed internet, cable television, home security the. Technician will arrive Current browser of our five chats, our questions were simple enough that Allie themno. Can cancel Suddenlink by calling 877-794-2724 their service may not work in areas... You use, you can cancel Suddenlink by calling 877-794-2724 their respective owners strongly recommend that you for! Did n't realize she 'd muted me providers are bundling phone services with expensive internet and anytime. Stay updated on the service you have and the equipment you use, can! Existing service using service appointment Manager up until the day before the appointment that is not customer-friendly, you. For Aug 4th from 8am-12pm with poor internet availability services with expensive internet services! We use Cookies to optimize and analyze your experience on our services, home... Have subscriptions or products purchased by third parties to be cancelled were doing this! Will last about { { CommonFooterCtrl.fullYear } } CSC Holdings, LLC issues as! Auto-Renewed subscription fee appeared on your bank cancel suddenlink technician appointment to our app become synonymous rude! Used for canceling Suddenlink be cancelled out rightly ' for a flashy new online service, high-speed internet cable. Need your contact info and details about the services you use, might. A new modem/router people from new York are already using Community phone customers have to say that we only a.

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